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INTERNAL/EXTERNAL POSTING 13/12-21 Manager of Counselling Services Full-Time

Willowbridge Community Services (formerly known as Family Counselling Center of Brant – FCCB) is a not-for-profit organization offering developmental and counselling services across Hamilton, Brantford, Niagara, and Haldimand Norfolk. Here, we believe that everyone deserves relationship, community, and celebration. At Willowbridge Community Services we believe that counselling can make a difference when people encounter situations that are hard to face alone. Willowbridge provides confidential counselling and psychotherapy to individuals, couples, and families to explore the strengths and resources they can use to overcome challenges. Our counsellors focus on improving relationships, wellbeing, and healing from trauma. We teach skills for managing difficult situations, making healthy decisions, and reaching goals. We listen to clients’ unique experiences and offer a safe, non-judgmental space where they can move towards building a more positive future.

Reporting to the Director of Services, the Manager of Counselling Services is responsible for the effective management of all aspects of our counselling services including the development, delivery and evaluation of the Counselling Program and agency intake department. The manager will provide leadership and guidance to individual, couple and family therapists and professional staff ensuring the provision of trauma and attachment informed service is delivered in a welcoming and safe manner where clients can find solutions to reach their goals.

Please note that Willowbridge requires that all newly hired employees be fully vaccinated against COVID-19 as a condition of being hired. We require proof of full vaccination, proof of a bona fide medical, or Human Rights Code exemption.

Required Competencies:

  • -Master’s Degree in a counselling related field (minimum of five years’ experience)
  • -At least two years management experience with a member in good standing in the Ontario College of Social Work or the College of Registered Psychotherapists of Ontario
  • -Significant training and experience in trauma and attachment informed practice
  • -Excellent leadership, communication, and consulting skills
  • -Good knowledge of the Hamilton and Brant social service sector


Please forward your cover letter & resume in one document to by 4:30 p.m. on or before, January 28, 2022.

Willowbridge is an equal opportunity employer. We value diversity and welcome applicants from all cultures, ages, abilities, and sexual and gender identities. Applicants must be willing to demonstrate and adhere to anti-oppressive and anti-racist principles. We shall make reasonable accommodations to enable applicants with disabilities to participate in the interview process upon request.