Contact Willowbridge Community Services
If you would like to learn more about Willowbridge Community Services and how we can support you, please contact us by phone, email or feel free to stop by in person.
If you’re new to Willowbridge and are looking for counselling, you can book an intake appointment with us online. During intake, we’ll get to know your needs and match you with an appropriate counsellor.
Call our welcome team at (519) 753-4173 extension 239 to make a welcome appointment, or make the appointment online.
Head Office – Brantford
54 Brant Avenue
Brantford, ON
N3T 3G8
Phone: 519-753-4173
Toll Free: 1-855-755-4173
Fax: 519-753-9287
Email: [email protected]
Charity Registration Business Number: 107375230RR0001
Hours
Monday: 8:30 a.m. – 4:30 p.m.
Tuesday: 8:30 a.m. – 7:30 p.m., 4:30 p.m. – 7:30 p.m.
Wednesday: 8:30 a.m. – 4:30 p.m., 4:30 p.m. – 7:30 p.m.
Thursday: 8:30 a.m. – 4:30 p.m.
Friday: 8:30 a.m. – 4:30 p.m.
Saturday: CLOSED
Sunday: CLOSED
Our Service Region
Brantford Office
54 Brant Avenue, Brantford ON, N3T 3G8
Phone: 519-753-4173
Toll Free: 1-855-755-4173
Email: [email protected]
Counselling
- Virtual Counselling
- Single Session Counselling (in-person)
- Single Session Counselling (virtual)
- Group Counselling
- Ontario Structure Psychotherapy (in-person)
Brantford-Brant
Phone: 519-753-4173
Toll Free: 1-855-755-4173
Email: [email protected]
Counselling
- In-person Counselling
- Virtual Counselling
- Single Session Counselling (virtual)
Pivot Behaviour Supports
- Adult Behaviour Supports
- Children’s Behaviour Supports
EnCompass Service Coordination
- Enhanced Service Coordination
- Ongoing Service Coordination for Adults
- Ongoing Service Coordination for Kids
Ontario Autism Program
- Urgent Response
Routes Respite Community
- Daytime Community
- Passports Program
- March Break Camps for kids and youth
Haldimand-Norfolk
Phone: 519-753-4173
Toll Free: 1-855-755-4173
Email: [email protected]
Counselling
- Virtual Counselling
- Single Session Counselling (virtual)
EnCompass Service Coordination
- Enhanced Service Coordination
Hamilton Office
141 Park Street North, Hamilton, ON L8R 2N4
Phone: 519-753-4173
Toll Free: 1-855-755-4173
Email: [email protected]
Counselling
- Virtual Counselling
- Single Session Counselling (virtual)
Pivot Behaviour Supports
- Adult Behaviour Supports
EnCompass Service Coordination
- Enhanced Service Coordination
- Transitional Aged Youth Program
Mississaugas of the Credit First Nation
Phone: 519-753-4173
Toll Free: 1-855-755-4173
Email: [email protected]
Counselling
- Virtual Counselling
- Single Session Counselling (virtual)
Pivot Behaviour Supports
- Adult Behaviour Supports
- Children’s Behaviour Supports
EnCompass Service Coordination
- Enhanced Service Coordination
Routes Respite Community
- Passports Program
Niagara Region
Phone: 519-753-4173
Toll Free: 1-855-755-4173
Email: [email protected]
Counselling
- Virtual Counselling
- Single Session Counselling (virtual)
EnCompass Service Coordination
- Enhanced Service Coordination
Paris Office
Cowan Community Health Hub, 25 Curtis Ave N, Paris, ON N3L 3V3
Phone: 519-753-4173
Toll Free: 1-855-755-4173
Email: [email protected]
Counselling
- In-person Counselling
- Virtual Counselling
- Single Session Counselling (virtual)
- Ontario Structure Psychotherapy (in-person)
Simcoe
Phone: 519-753-4173
Toll Free: 1-855-755-4173
Email: [email protected]
Counselling
- Virtual Counselling
- Single Session Counselling (virtual)
- Ontario Structure Psychotherapy (in-person)
Six Nations of the Grand River
Phone: 519-753-4173
Toll Free: 1-855-755-4173
Email: [email protected]
Counselling
- In-person Counselling
- Virtual Counselling
- Single Session Counselling (virtual)
Pivot Behaviour Supports
- Adult Behaviour Supports
- Children’s Behaviour Supports
EnCompass Service Coordination
- Enhanced Service Coordination
- Ongoing Service Coordination for Adults
- Ongoing Service Coordination for Kids
Ontario Autism Program
- Urgent Response
Routes Respite Community
- Passports Program
Willowbridge Community Services IS NOT A CRISIS CENTRE. IF you are in a crisis or need immediate support, please call 911, go to your local hospital, or contact these local crisis centres:
St Leonard’s Society Crisis Line (Brantford)
Phone: 519-759-7188 or 1-866-759-7188
St. Leonard’s Community Services Crisis Line is available 24/7. Please reach out to the number above for Crisis Outreach and Support Team (COAST) referrals or for more information on our Mental Health Walk-in.
Crisis Outreach and Support Team (COAST) Hamilton
Phone: 905-972-8338
Parking for Brantford
Our parking at the back of the Brantford building and can be accessed off of either Scarfe Avenue or Church Street.
Public Transit for Brantford
If you are using public transit, please use the Brantford Transit trip planner to get the most up-to-date information.
Public Transit for Hamilton
If you are using public transit in Hamilton, please use the Triplinx trip planner to get the most up-to-date information.
Want to know more about what's happening at Willowbridge?
News and EventsSend Us Your Feedback

At Willowbridge, we take your feedback seriously. If you would like to send us feedback or file complaint, please use this confidential form to contact our Privacy Officer. In your message, let us know the nature of your feedback, the individuals involved, and whether you are sending feedback for yourself or on behalf of someone else. Note that you can also send feedback via email, in-person, by phone or in a written letter.