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Contact Willowbridge Community Services

If you would like to learn more about Willowbridge Community Services and how we can support you, please contact us by phone, email or feel free to stop by in person.

If you’re new to Willowbridge and are looking for counselling, you can book an intake appointment with us online. During intake, we’ll get to know your needs and match you with an appropriate counsellor.

Click the link here to book an intake session online.

Head Office - Brantford
54 Brant Avenue
Brantford, ON
N3T 3G8

Phone: 519-753-4173
Toll Free: 1-855-755-4173
Fax: 519-753-9287
Email: [email protected]
Charity Registration Business Number: 107375230RR0001

Monday 8:30 am-5:00 pm
Tuesday 8:30 am-7:30 pm
Wednesday 8:30 am - 7:30 pm
Thursday 8:30 am-5:00 pm
Friday 8:30 am-5:00 pm
Saturday CLOSED

Parking for Brantford 
Our parking at the back of the Brantford building and can be accessed off of either Scarfe Avenue or Church Street.

Public Transit for Brantford
If you are using public transit, please use the Brantford Transit trip planner to get the most up-to-date information.

Public Transit for Hamilton
If you are using public transit in Hamilton, please use the Triplinx trip planner to get the most up-to-date information.



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Send Us Your Feedback

At Willowbridge, we take your feedback seriously. If you would like to send us feedback or file complaint, please use this confidential form to contact our Privacy Officer. In your message, let us know the nature of your feedback, the individuals involved, and whether you are sending feedback for yourself or on behalf of someone else. Note that you can also send feedback via email, in-person, by phone or in a written letter.

  • See our policies on feedback and complaints, privacy, accessibility, and client rights to learn more.