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Fees and Referrals for Counselling Services

Here at Willowbridge Community Services, we know that every family looks different.
To make an appointment with a counsellor at Willowbridge Community Services, please call our intake worker at (519) 753-4173 extension 239. You will receive a call-back to schedule a 20-30 minute intake appointment so that we can match you with a counsellor who will best suit your needs.

Fees and Payment Options

At Willowbridge Community Services, we believe that everyone deserves the opportunity to create positive change in their own lives. For this reason, no one is ever turned away from our services based on their ability to pay. All fees and subsidies are determined during your 20-minute intake appointment before you meet with a counsellor.

Full Counselling Subsidies
Full subsidies are available for many clients, including those with indigenous status cards, women who experience intimate partner violence, essential workers during COVID-19, and to those with insurance or Employee Assistance Programs. Most university and college level students are also eligible for free counselling services through their extended medical insurance offered by their schools.

Please note:
Individuals who have insurance or Employee Benefits are asked to have their information available during their scheduled intake appointment in order to assist us in determining the best means of cost coverage for counselling.

Sliding Fee Scale
For those without full subsidy coverage, we offer a sliding fee scale to ensure counselling is affordable and accessible. Our sliding scale is based on individual income and is determined during scheduled intake calls before meeting with a counsellor.

Gross Family Income Single Family
$0 - $9,999 $5.00 $5.00
$10,00 - $19,999 $15.00 $10.00
$20,000 - $29,999 $25.00 $15.00
$30,000 - $39,999 $35.00 $25.00
$40,000 - $49,999 $45.00 $35.00
$50,000 - $59,999 $65.00 $45.00
$60,000 - $69,999 $75.00 $65.00
$70,000 - $79,999 $85.00 $75.00
$80,000 - $89,999 $95.00 $85.00
$90,000 - $99,999 $105.00 $95.00
$100,00 + $115.00 $115.00

Fees & Referrals for Developmental Services

Our Developmental Service programs are mainly free and available to individuals living with an intellectual disability in a variety of locations. For a complete list of program fees and referrals, please see below:

Pivot Behaviour Supports

Behaviour consultations are free of charge for both children and adults living with an intellectual disability.

Adult Behaviour Supports
Behaviour supports are available to adults in Hamilton, Brantford and Brant County, Six Nations of the Grand River and to the Mississaugas of the New Credit First Nation. To access this service, please contact:

Development Services Ontario Hamilton-Niagara Region
Phone: 1-877-376-4674
Email: info@dsohnr.ca

Child Behaviour Supports
Behaviour supports are available to children in Brant and Brant County. To access this service, please contact:
Phone: (519)758-8228
Website: www.contactbrant.net

EnCompass Service Coordination for Children

Ongoing service coordination and advocacy is available to children living with an intellectual disability in Brantford and Brant County. To access this service please contact:

Contact Brant
Phone: (519)758-8228
Website: www.contactbrant.net

Transitioning to Adulthood (TAY)

Future planning and independence support is available to youth in Extended Care living in the Hamilton area from ages 14-18. The Children’s Aid Society of Hamilton and the Catholic Children’s Aid Society of Hamilton can make direct referrals to Willowbridge Community Services. There is no charge for this service.

For more information:
Phone: 1-855-755-4173
Email: office@willowbridge.ca

EnCompass Ongoing Service Coordination for Adults

Ongoing Service Coordination for adults is available to those 18 years of age or older living with an intellectual disability in Brantford and Brant County. This program is free of charge.

EnCompass Enhanced Service Coordination for Adults

EnCompass Enhanced Service Coordination is designed to provide short-term, intensive support to adults 18+ with a developmental disability and dual diagnosis, serious medical condition, experienced trauma or a complex situation requiring more individualized and concentrated support. It is available to adults in Brantford and Brant County, Six Nations of the Grand River, Mississauga’s of the Credit First Nation, Hamilton, Niagara, and Haldimand-Norfolk free of charge.

To access this service, please contact:
Development Services Ontario Hamilton-Niagara Region
Phone: 1-877-376-4674
Email: info@dsohnr.ca

Routes Respite Community

Our daily respite community program is available to adults in Brantford and Brant County living with an intellectual disability. We have fully funded spots available through the DSO for those eligible, as well as paid spots open on a limited basis. Prices vary based on the complexity of the participant’s needs.

Please contact our respite services office for more information or to register:

Phone: (519) 753-4173 ext 227
Email: office@willowbridge.ca

Catkins Kids Camps

Free kids camps are available to children under the age of 18 and living with an intellectual disability in Brantford and Brant County. We offer camps for 4 weeks in the summer, as well as over the March Break.

Please contact our respite services office for more information or to register:

To access this service, please contact:
Brant: 519-758-8228

The Grove

The Grove is an afternoon respite programming for youth ages 15- 29 living with an intellectual disability, in Brant and Brant County.
Hours: 3:00 pm-6:00 pm with flexibility

Cost varies based on the complexity of each individuals’ needs. Transportation and one-on-one support can be arranged at additional cost.

Please contact our respite services office for more information or to register:

Phone: (519) 753-4173 ext 227
Email: office@willowbridge.ca

Passports

Passports is an Ontario provincial program that administers funding to adults over 18 and living with an intellectual disability to help them participate in their communities. If you receive Passport Funding, Willowbridge can help you explore option s for personal development, respite and community activities. Prices vary based on the complexity of the individual’s needs.

Please contact our Respite Services office for more information or to register:

Phone: (519) 753-4173 ext 227
Email: office@willowbridge.ca

Fees & Referrals for Financial Empowerment

All our Financial Empowerment Services are available to anyone living in Brantford and Brant County free of cost. If you would like to book a workshop or any appointment, please contact Willowbridge Community Services:

Phone: (519) 753-4173 ext 227
Email: office@willowbridge.ca

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